Privacy Policy

Last updated: 1/30/2026

Noor Academy (“we”, “us”, or “our”) operates the website https://nooracad.com and its related subdomains, including but not limited to physics.nooracad.com and chemistry.nooracad.com (collectively, the “Website”).

We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner, in accordance with the UK GDPR, EU GDPR, and applicable data protection laws.

• Website name: Noor Academy
• Website URL: https://nooracad.com
• Type: Educational academy providing private tutoring services
• Legal status: Not registered yet
• Country of operation: Egypt
• Contact email: privacy@nooracad.com

We do not currently list a single physical address due to operating across multiple locations and online platforms.

This Privacy Policy applies to:

• Visitors to our Website
• Users who create accounts
• Students who enroll in courses or subscriptions
• Individuals who contact us via forms or email

Our services are not intended for children under the age of 13. Users aged 16 or above may use the Website and enroll in courses. If you believe that a child under 13 has provided us with personal data, please contact us immediately.

We may collect and process the following categories of personal data:

a. Account and Profile Information

• Full name
• Email address
• Phone number
• Governorate
• Grade / academic level
• Username
• Custom profile fields
• Uploaded files (such as profile-related documents)

b. Course and Subscription Data

• Course enrollment details
• Subscription status
• Attendance and access data
• Purchase and payment history

c. Communication Data

• Messages submitted through forms
• Support requests
• Email correspondence

d. Technical and Usage Data

• IP address
• Browser type and device information
• Pages visited and interactions with the Website
• Login timestamps

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We collect data through:

• Account registration forms (Gravity Forms / WordPress)
• Course signup and subscription processes
• Direct communication via forms or email
• Cookies and similar technologies
• Payment processes via third-party providers

Form submissions are stored in our database and emailed to authorized staff for operational purposes.

Payments are processed securely through Paymob using Paymattic.

• We do not collect, see, or store your credit or debit card details.
• All payment data is handled directly by Paymob in accordance with their security and compliance standards.
• Transactions are conducted in Egyptian Pounds (EGP).

We process personal data for the following purposes:

• To create and manage user accounts
• To provide access to courses and tutoring services
• To process subscriptions and payments
• To communicate with users regarding services
• To send transactional emails (confirmations, receipts)
• To send optional marketing emails (with unsubscribe option)
• To improve the Website and services
• To comply with legal obligations

Legal bases include:

• Legal Compliance
• Performance of a Contract
• User consent
• Legitimate interests

We use cookies and similar technologies to ensure the Website functions properly and to improve user experience.

We use Complianz to manage cookie consent. Users can:

• Accept all cookies
• Reject non-essential cookies
• Manage cookie preferences

Non-essential cookies are blocked until consent is given.

We may use Google Analytics (GA4) to understand how users interact with the Website. If enabled, this may include:

• Pages visited
• Time spent on pages
• General location (non-precise)
• Device and browser data

Google Analytics data is processed in accordance with Google’s privacy policies and applicable data protection laws. Where required, IP anonymization and consent mechanisms will be applied.

We send:

• Transactional emails (account creation, receipts, confirmations)
• Occasional newsletters or updates

Marketing emails always include a one-click unsubscribe option. Users may opt out at any time.

We retain personal data only for as long as necessary.

• Account and subscription data: up to 25 months after last activity
• Transaction records: as required for legal and accounting purposes
• Communication records: as needed for support and quality assurance

After this period, data is securely deleted or anonymized.

We may share personal data with:

• Payment processors (Paymob)
• Hosting and infrastructure providers
• Email and communication services
• Legal or regulatory authorities when required by law

We do not sell or rent personal data to third parties.

Personal data may be processed outside the UK or EU, including in Egypt. Where applicable, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR and EU GDPR requirements.

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

Requests can be made by contacting privacy@nooracad.com

User account deletion and full data removal is not yet implemented through the Website interface. However, users may request deletion by contacting us, and we will handle such requests in accordance with applicable laws.

We implement appropriate technical and organizational measures to protect personal data, including:

• Secure hosting
• Access controls
• Encrypted communications
• Limited staff access

Despite our efforts, no system is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.